I have led many change and transformation projects that supported an overall business strategy. These are always diffcult projects both in the design and the execution. Operating Model Canvas is a useful and pragmatic aid to this work, full of tools and examples and helpful ways of simplifying complexity. It provides a framework to consider the change elements holistically, giving you the opportunity to create an implementation plan that will more likely be successful.

Joe Spadaford, Chief Operations Strategy Officer, Computershare