If you liked Osterwalder et al.’s Business Model Canvas and Value Proposition Design, you’ll also want to spend time with this one. All three books have a light and engaging tone and are co-created with practitioners. But Operating Model Canvas picks up where the earlier books leave off, taking the thinking about activities, resources, and partners to the next level. It’s critical for making a business model work.

Thomas H. Davenport, Distinguished Professor, Babson College, and author of Competing on Analytics and Only Humans Need Apply