Charting Supplier Relationships in the Operating Model Design

by: David Winders and Kirill Deverenski. April 2018

In our earlier articles we have looked at the Value Delivery Chains and how to identify and heatmap the necessary prerequisites for its successful delivery. Here we are focusing on the all-important supplier relationships that any organisation will need to put in place to succeed.

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Operating Model Canvas – The Management System.

Operating Model Canvas – The Management System.

by: David Winders and Kirill Deverenski. April 2018

In previous articles we have given attention to parts of the operating model that describe how value is created and delivered to customers. Most of the tools we propose have given focus to tracking value creation though breaking down value delivery chains into their components and rationale in order to challenge how we do things and ensure everything is exploited in the best way to delivery customer experience.

Continue reading Operating Model Canvas – The Management System.