Putting value delivery chains at the heart of a Target Operating Model

by Kirill Derevenski & David Winders February 2018

An optimal Target Operating Model (TOM) is a representation – and a concrete realisation – of how an organisation is best structured to deliver maximal value to its beneficiaries. It contains a number of clearly defined and described elements – organisational makeup, supplier relationships, location mapping, information flows, decision grids and management systems – all composed in the best way to optimise value delivery chains to intended recipients.

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