Operating Model Canvas is both simple and powerful. It provides a simple framework (the Canvas) and some powerful tools (value chain map, organization model, supplier matrix, etc.). I cannot imagine anyone involved in working on organization design or operating models or even process improvement that will not gain a great deal from this easy to read and engaging book.

Michel Berthus, Group Vice President – Head of Quality Management, ABB

Andrew Campbell and co-authors have focused on the left-hand side of the Business Model Canvas for creating an Operating Model Canvas. Their canvas consists of components such as locations, organization structure, people models, information systems and performance management systems. The book contains illustrations and worked examples, and has a nice landscape design. Let yourself be charmed by the thoughts, practical techniques and case studies proposed by the authors.

Yves Pigneur, co-author Business Model Generation and Value Proposition Design