Many people are going to find the insights in this book really valuable. Whether you are new to the topic or a seasoned practitioner, the book offers plenty to help you on your operating model journey: a clear framework for thinking about operating models, a basket of tools, and copious examples ranging from Zara to Snapfish and from a government department to an IT function. There are alternative ways to approach the concept of operating models, but I can highly recommend the approach in this book. It is easy to read, practically relevant, and touches upon all the important aspects.

Freek Duppen, Senior Manager, Operating Model Development, The LEGO Group

Designing a business is a difficult task. Books like Operating Model Canvas help cut through the complexity. It helps you to go one step deeper beyond the Business Model Canvas and Value Proposition. This book could be considered as part of a family of books like Business Model Generation, Value Proposition Design, Design a Better Business as we need to have conversations around the How. All are landscape. All are easy to read. All are full of tools and case examples. They should all be on your book shelf or the side of your desk.

Patrick van der Pijl, CEO Business Models Inc. and author of Design a Better Business